At Hexamed Healthcare Services LLP, we are dedicated to safeguarding the privacy of individuals who share information or data with us. We highly value your privacy and take extensive measures to protect the information we receive from you, the user. Our commitment aligns with various governing laws, including:
This Privacy Policy applies to the collection, storage, processing, disclosure, and transfer of your Personal Information, as defined below, in accordance with the aforementioned laws. It specifically pertains to your use of the website https://www.hexamedhealthdiagnostic.com/ (“Website”) operated by Hexamed Diagnostics & Specialty Clinics or any information or services (“Services”).
The terms “You” or “your” refer to you as the User (registered or unregistered) of the Website and/or Services, and the terms “We”, “us”, and “Our” refer to Hexamed Diagnostics & Specialty Clinics.
Access
We collect your Personal Information directly from you, third parties, and automatically through our website. This information includes details about the type of device you use, the time of your website logins, your IP address, and other details outlined in Clause 5 below.
You can access the Personal Information you shared with us, and you have the option to modify your personal data by contacting us at the email address specified in Clause 15.
Consent
By opting for the Opt-in option on the Website and subsequently providing us with your personal information or utilising the services offered by Hexamed Diagnostics & Specialty Clinics, you freely consent to the collection, storage, processing, disclosure, and transfer of your Personal Information in accordance with this Privacy Policy.
You acknowledge that the provision of your Personal Information is voluntary and that you understand how it will be used. Consent withdrawal is possible by writing to us at the email address specified in Clause 15.
Control Over Your Personal Information
You have the right to withdraw your consent at any time, as long as you inform us in writing through an email at info@hexameddiagnostic.com. Additionally, you can request rectification of your Personal Information by writing to the Grievance Officer mentioned in Clause 15.1, citing the reason for such rectification.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy, ensuring that your rights are not reduced without explicit consent. We provide notice of the last modification date and access to archived versions for your review. Significant changes prompt more prominent notices, including email notifications for certain services.
Personal Information Collected
The information we collect about you includes but is not limited to:
How We Collect Personal Information
Methods for collecting Personal Information include:
Use of Personal Information
Your Personal Information may be used for various purposes, such as providing services, improving the Website and Services, conducting research, contacting you for appointments and communications, advertising, and responding to legal requirements.
Sharing and Transferring of Personal Information
Upon your consent, we may exchange, transfer, or share your Personal Information with AHEL’s agents, affiliates, third-party service providers, partners, banks, and institutions across borders. We acknowledge the varying data protection laws in different countries and ensure that contractual obligations are in place to uphold this Privacy Policy.
Use of Cookies
We may store temporary or permanent cookies on your computer, explained in detail in Clause 9. You have the option to erase or block these cookies, but certain website features may be restricted if cookies are turned off.
Security
We prioritize the security of your Personal Information and have implemented reasonable practices, including role-based access, password protection, and encryption, to protect against unauthorized access, alteration, or destruction.
Third-Party References and Links
References to third parties or external links do not imply endorsement by Hexamed Diagnostics & Specialty Clinics. Third-party sites have their own terms, conditions, and privacy policies, and we are not responsible for their content or practices.
Rectification/Correction of Personal Information
To update or correct your Personal Information, send the necessary details to info@hexameddiagnostic.com, and we will make reasonable efforts to incorporate the changes.
Compliance with Laws
You are allowed to use the Website services only if the terms of this Privacy Policy align with the applicable laws of your country.
Term of Storage of Personal Information
Hexamed Diagnostics & Specialty Clinics will store your Personal Information for a minimum of three years from the last date of service or as required by law.
Grievance Officer
For concerns or grievances regarding the processing of your Personal Information, contact our Grievance Officer at info@hexameddiagnostic.com, and we will strive to resolve your issues promptly.
